If you’re not sharing knowledge internally, you’re missing a trick! Not only are you failing to build on collective knowledge, allowing you to avoid repeating mistakes and do more of
😤 Fed up of losing knowledge every time someone leaves your team? 🤦 Worried about all the great information that’s
In the era of exponential change we’re living through, no company has time to re-learn the things they once knew. In fact, if you look at most businesses, they
How do you know what you don’t know? It’s not some kind of ancient proverb, but a problem that plagues organisations all over the world. We know there are
It’s time to give best practices a brand refresh! They’re not just old folders to be tucked away in a stuffy cabinet and dug out every few years. They
You might be sick of the sight of productivity! For a while, there seemed to be an avalanche of content about how to do more in shorter periods, while using
You’ve got geniuses all over your organisation, whether you’ve realised it yet or not! And it’s one of the reasons why we no longer learn in the top-down fashion,
As social media continues to become an ever-present part of our lives, it’s easy to take for granted just how much time we spend looking at our screens and the
Knowledge might be power, but it’s much more powerful when it’s shared! If only one person knows how to do something, that prevents others from developing and can hinder
Using a knowledge base always feels like a bit of an anti-climax, doesn’t it? You search through the library of resources, find the answers you’re looking for, and that’s it!
Lauren Cumming started the Customer Success (CS) team at Fixflo, a market-leading repair and maintenance management solution for property professionals that’s used by over 1,900 businesses, just over two years
