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Frequently asked questions

Your L&D, HR and work-related questions, answered.

What is an LMS? What does it mean?

LMS stands for learning management system and, unsurprisingly, it’s the traditional way organisations have managed learning. Most useful for tick box exercises like compliance training, it largely exists outside of the workflow and drives a top-down, manager to learner approach to development. You might find a learning platform more useful.

Can you give a quick overview of the LMS?

Sure! A learning management system is designed to make collating learning resources and monitoring who’s completed training easier. In most cases, it’s an external system, where employees head to access courses determined by their managers or L&D team. Today, that’s not exactly the optimal way to learn…

What are the benefits of an LMS?

An LMS makes managing learning easier for your L&D managers and teams, allowing them to keep track of and report on learning activities in your organisation. However, it doesn’t always make a learner’s life easier – learn a little more right here.

What are the features of an LMS?

Some of the key features and capabilities of an LMS are:

  • Managing your users/learners and their training records.
  • Implementing training courses, notably compliance.
  • Running learning tests and assessments.
  • Making training more accessible to learners.

How do I choose an LMS?

The biggest step is defining your learning goals and then using that to guide your search and decisions. You don’t necessarily need an LMS, you need something that solves your problems and helps you complete those goals. Don’t fall into the trap of presuming it’s an LMS you need.

Do I need an LMS?

It depends on your learning goals and strategy. If you simply want a place to manage resources, learning records and tick compliance boxes, perhaps. If you want to develop a learning culture, find knowledge as you work and allow people to share their experience, a learning platform might be better.

What is the difference between LMS and elearning?

eLearning is the activity of learning electronically, heading online for knowledge as opposed to a traditional classroom. The LMS is just one tool that people use to manage resources, somewhere people can go to take part in eLearning.

What is the difference between LMS and LXP?

An LMS helps the people who manage learning and the LXP empowers the people who experience it. An LMS is often a top-down external resource where managers decide what people learn, an LXP lets everyone find and share knowledge in moments that matter as they work. Learn more here.

What is an LXP?

While an LMS mean top-down learning, a learning experience platform (LXP) empowers people to find knowledge independently, share socially with their peers and access resources in their workflow. It brings all your scattered resources together, makes it searchable and allows you to create personalised learning pathways and experiences. Here’s a low-down on the differences.

What is the best LXP?

Whichever one helps you reach your goals! A lot of people fall into the trap of thinking they need a particular LMS or LXP, but really they just need a solution to their problems. Start by clearly defining your objectives and you’ll find the right platform in no time.

How do I choose an LXP or learning platform?

Work out all of your goals and objectives and find the platform that ticks the most boxes! For a lot of people, measuring skills, making knowledge accessible, enabling social learning, and onboarding faster are important. It’s also why people pick HowNow!

These are the questions you should ask before choosing a learning platform!

How do you define a learning experience platform (LXP)?

In a nutshell, you’re empowering people to experience learning on their terms! It’s more than just assigning courses to people (which you can still do, of course), it’s about giving people the tools to find information independently, as they’re working, to share it with their peers and develop new skills.

What are the features of an LXP?

To name a few:

  • Personalised learning.
  • Knowledge sharing.
  • Creating a social learning community.
  • Making resources more accessible.
  • Understanding skills in your team.
  • Gaining insights into people development.

We’ve got a guide on this too!

How do I build a business case for a learning platform?

Funny you should ask! We’ve put together the definitive guide, which helps you:

  • Justify why you need a learning platform.
  • Present the costs and ROI.
  • Discuss the risks and benefit of using and not using a learning platform.
  • Present a number of options and your recommendation.
  • Support your argument with numbers.

What is employee onboarding?

The all-important first three to six months, in which you need to make new employees feel welcome, give them the tools to do their job well and connect them with their peers. Take them further, faster, by using a learning platform in onboarding!

How long does onboarding usually take?

Typically three to six months, but it’s really one of those ‘it depends’ answers. What does it depend on? How effectively you connect your newbies to the right knowledge, colleagues and tasks to help them get up to speed sooner. That’s why so many tap into their learning platform to ramp up faster.

What's the difference between onboarding and training?

Onboarding is like the honeymoon period, it’s those first few months where you’re figuring out your role, the other party and getting settled in. Training is like the rest of your married life, where you’re familiar, but learning new skills to make sure you’re all happy and progressing in the relationship.

What are the steps in new employee onboarding?

The simple version?

  • Connect, welcome them and complete paperwork before day one.
  • Set them up on the right tools, platforms and systems.
  • Introduce them to the team.
  • Set a clear timeline and objectives.
  • Give them everything they need to achieve those.
  • Set regular check-ins, measure progress and collect feedback.

The longer version’s in your free employee onboarding checklist.

What is the onboarding process for a new employee?

From an employee’s perspective, a lot should be ready for the moment they join! That means arranging email addresses, meetings, training and tool access in advance. From there, make sure you’re connecting them with the right people, knowledge and skills to feel happy and confident in their role.

What is an employee onboarding checklist?

A tick-box list will give your onboarding experience more structure. The right checklist will make sure nothing’s overlook, that your people are made to feel welcome, given the tools to do their job well and meet all the right colleagues. It looks something like this.

How do I make an onboarding plan?

Start with your new starter: what’s their role? Who are their teammates? Where do you want them to be at different milestones in their onboarding journey? That’ll help you connect them with the right resources, tools and people, as well as giving them realistic goals to work towards. Here’s a checklist to get you going.

What are the challenges of onboarding new employees?

You could probably group them into three themes: making people feel welcome and part of the company culture, giving them the tools and knowledge to contribute faster, and connecting them to the right people for a work and social boost.

What creative ways are there to onboard new employees?

Why not interview them again to ask what they want and need to do the job well early on? Or get them to take the Friday drinks trolley around the office? Maybe give them different buddies for different aspects of the role? Think outside the box and inside your brand!

These are real-life examples too, in case you were wondering, find more onboarding tips here.

How long until a new employee is productive?

Depends on your onboarding process! If there’s a structured plan, it’ll take less time. Connect them with the right tools, and that speeds up even more. Essentially, if they join a company with a strong learning culture, they learn faster still. A strategy and learning tools are your best friends here.

What does upskilling mean?

Learning a new skill that will take you to a new level, typically at work. It’s the process of teaching someone a new skill that takes them from their current level to the desired level, helping close skill gaps in organisations. Here’s some more information.

Why is upskilling important?

It’s not always possible to recruit new people with the right skills. But when you do, you overlook the potential of your current employees, all the experience and knowledge they have of your company or products. All of which probably makes them a better fit, they just need the right skills.

What is the difference between reskilling and upskilling?

Upskilling is learning new skills to progress in your current career path, but reskilling is developing completely new talents to enter a new role or field. However, both should start by understanding the gap between the current and desired skill levels.

How can I upskill myself?

Start by working out your current skills and then compare those to the desired level – the bit in between is your skill gap! This process gives you a clear idea of what you need to learn to upskill effectively. Then, find the courses, people and resources to do it!

How do you upskill yourself while working?

Honestly, the best way is to find a learning platform that connects you with the right knowledge in the moment you need to learn it. It helps you put theory into practice when it’s most relevant, you’re most motivated and when you’re likely to retain it better. Grab some tips and ideas here.

How can I upskill team members?

Create personalised learning pathways for them and give them the tools to find knowledge independently! Of course, you’ll need to work out the skill gaps in your team to have a clear idea of which talents are lacking. That’s how you create effective paths to upskilling! Learn how to do it here.