Let’s spare a thought for everyone who wrote 2020 predictions about HR, L&D and anything else really. Very few people could have predicted the disruption that the COVID pandemic would have caused, and now its influence is set to continue into next year. The 2021 HR trends we expect to
Have you ever wondered how Google share knowledge and create their own learning culture? Where the likes of Amazon and Microsoft are investing their training budgets to upskill and develop people? Or what the ethos is at companies that keep their training strategies under cloak and dagger? Whether you’re planning
You can’t really travel the road to customer success without encountering failure somewhere along the way, or at least a few challenging diversions. But those blips in the journey help you prepare a better route next time. What if you could take a quick shortcut in the form of advice