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Tag: From Our Team

Managing customer relationships in the hybrid working era

Managing customer relationships in the hybrid working era

Saying the customer success rulebook has been ripped up is a massive understatement. In the past couple of years, it’s been torn to shreds, those shreds have burnt to a crisp, and the water poured on the ashes has extinguished any hope of reading the CS rules we once followed

5 things I learnt in my first 5 weeks at HowNow

5 things I learnt in my first 5 weeks at HowNow

I can’t quite believe that I’ve been here for just over a month now! It has absolutely flown by, I guess that saying holds true – time flies when you’re having fun. It has been such a wonderful experience to be welcomed so warmly and openly into the HowNow team,

Why we’re donating to Room to Read this Christmas

In normal years, we’d have probably sent a beautiful box of something sweet or favourite tipples to all the HowNow family before the calendar even flipped over to December! But 2020 is not a normal year, and sending those mouthwatering gifts is a logistical nightmare when most people aren’t working

HowNow named in the HolonIQ Europe EdTech 100

Finally, a little bit of good news has arrived right at the end of 2020! HowNow has been named in HolonIQ’s Europe EdTech 100, joining an exclusive list, after they evaluated more than 3,000 companies before naming their final 100. We’re not much for acceptance speeches, but we’d definitely like

We help you measure skills in HowNow, here's how we do it

We help you measure skills in HowNow! Here’s how we do it

Having the skills to pay the bills sounds great, but people often ignore the hard work that happens before getting to that glamorous end point. Before you’re anywhere near ‘bill-paying’ level, you’ve got to understand the skills you need, how proficient you are now and how you’ll measure progress on

HowNow is the intelligent learning platform your HR tech stack needs

5 ways HowNow helps you learn in the flow of work

How much do you get done in just 1% of your average working week? Probably not that much, right? Maybe a bit of prep work or catching up on a few emails, but nothing major. Well, research shows the average person slows down to learn for less than 25 minutes

HowNow is ISO 9001 and 27001 certified

We’re now ISO 9001 and 27001 certified

We’ve gone from isolation to iso-elation, because we’re excited to announce that HowNow is both ISO 9001 and 27001 certified. The short version is that we’ve been certified for meeting the best practices and internationally recognised standards for information security and quality management systems. If you’re already a HowNow customer,