L&D in the hybrid world of work has its challenges, but also lots of opportunities! In this episode we’re joined by Jeni Brown, Chief People Officer at Teamwork, the team collaboration software used by over 350,000 organisations. Listen in as we discuss how L&D can leverage technology to create a digital-first learning culture that helps people navigate this new world of work.
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01:19 Pivoting to hybrid working
03:20 Digital first onboarding
05:53 Communicating culture remotely
07:49 The need for content creation
12:14 Measuring performance
14:55 Outcomes over output
16:55 The evolution of collaborative learning
19:31 Ensuring successful buy-in
24:07 Quickfire round
How can I make sure people are still getting a feel for the culture in a remote setting?
Jeni argues that digitalising onboarding actually elevates and improves the ability to create a culture, because instead of spending lots of time time showing new employees the basics (applying for expenses, annual leave etc), you’re giving them the power to do this in their own time and get the info as and when they need it.
This in turn creates the space to get creative and be very intentional about leveraging technology to connect in meaningful ways. Jeni talks about including initiatives such as coffee roulette or coffee with the founders as part of Teamwork’s onboarding process – what other ideas could work for you?
Read more about creative ways to onboard employees here.